DOI:
doi:10.17708/DRMJ.2019.v08n02a05
Avtor(ji):
Povzetek:
The first purpose of this paper is to find the reasons why subordinates trust their managers in private organizations. The second purpose is related to whether there are national differences in the degree of subordinates’ trust in their managers. Studies from two European countries are presented which were based on the same instrument for measuring subordinates’ trust. These studies concluded that managers’ actions are the antecedent to trust. Managers are, however, trusted to different degrees. It appears that managers need to show by their actions that they trust their subordinates, offer help and guidance, show appreciation to the subordinates, and solve problems adequately. The antecedent was the managers’ proximity to the subordinates. Other studies found more antecedents. Additionally, a number of positive consequences of trust in managers – reported in other studies – are work performance, job satisfaction, and subordinates’ motivation. Some questions regarding trust in managers still need answers. They are formulated but not answered in this paper.
Strani:
65-73
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